Terms of Service

Last Updated: February 24, 2024

1. Acceptance of Terms

By accessing or using sweets.chat ("Service"), operated by Domain Owner ("we", "us", or "our"), you agree to be bound by:

2. Service Description and Pricing

2.1 Core Product Definition

Sweets.chat is a software-as-a-service (SaaS) platform providing professional content creation and management tools for businesses and individuals. Our service is exclusively a software product and does not include human services, physical goods, or any other non-software offerings. Our software includes:

Professional blog editing tools
Image editing and optimization tools
Knowledge base creation and management system
Document organization solutions
Analytics dashboard services

2.2 Subscription Plans and Pricing

We offer the following subscription plans:

Lite Plan: $19.99/month

500/month blog posts
Basic image editing features
Standard customer support
Basic data export

Plus Plan: $59.99/month

3000/month blog posts
Advanced image editing tools
Priority customer support
Advanced analytics
Custom integration options
Team collaboration features

For current pricing details, please visit our Pricing Page.

2.3 Prohibited Usage

Strictly prohibited activities include:

Content violating intellectual property rights
Harmful, abusive, or illegal content creation
Distribution of malware or viruses
Spam or bulk unsolicited messages
Unauthorized data collection
Any use for gambling, financial services, or investment advice
Any use for medical or health advice
Any use violating Paddle's Acceptable Use Policy

3. Transaction Processing

3.1 Payment Processing

All transactions are exclusively managed through Paddle's payment infrastructure
We maintain zero-access to:
- Cardholder Data (CHD)
- Payment authentication credentials
- Bank account details

3.2 Subscription Management

Subscriptions are billed monthly or annually depending on the selected plan
You may cancel your subscription at any time through your account settings
Cancellation will take effect at the end of your current billing period

3.3 Refund Policy

Our refund policy is available at Refund Policy
All refund requests must be submitted through Paddle's dispute workflow
We do not process refunds directly

4. Intellectual Property

4.1 Ownership

All software, features, and platform infrastructure remains our exclusive property. Content created by users using our tools remains the intellectual property of the users. You receive limited, non-exclusive access to our platform for legitimate business use.

4.2 Restrictions

You may not:

Reverse engineer or decompile the Service
Create derivative works of our software without explicit authorization
Use the Service to develop competing products
Redistribute or resell access to the Service

5. Data Protection

5.1 Data Collection

We collect:

Usage data through Google Analytics
Account information through secure registration
Technical logs for service optimization

5.2 Payment Data

All payment data is:

Processed exclusively by Paddle.com
Stored in PCI DSS Level 1 compliant systems
Subject to Paddle's Privacy Policy

6. Third-Party Services

6.1 Paddle Integration

Acts as Merchant of Record (MoR)
Handles all tax calculation/remittance
Manages subscription lifecycle

6.2 Security Services

Cloudflare for DDoS protection
Automated threat detection
TLS 1.3+ encryption

7. Liability Limitations

7.1 Service Disclaimer

The Service is provided "as is" without warranties of:

Merchantability
Fitness for particular purpose
Non-infringement
Completeness or accuracy of features

7.2 Exclusion of Liability

We exclude liability for:

Third-party service interruptions
Force majeure events
Data loss not caused by our negligence
Content created using our tools

8. Dispute Resolution

8.1 Primary Process

Good faith negotiation (30 days)
Mediation under LCIA Rules
Binding arbitration in London, UK

8.2 Governing Law

Jurisdiction: England and Wales
Arbitration Language: English
Venue: London Court of International Arbitration

9. Policy Updates

Material changes require:

30-day advance notice
Email notification to active users
Version history availability

10. Contact Information

Service Operator:
Domain Owner
[email protected]

Payment Inquiries:
Paddle.com Market Ltd
Judd House, 18-29 Mora Street
London EC1V 8BT
United Kingdom