Refund Policy

Introduction

At sweets.chat, we are committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds are approved and the process for obtaining a refund. By purchasing a subscription, you agree to the terms of this Refund Policy.

Eligibility for Refunds

Refunds are available under the following conditions:

• Time Frame: You may request a refund within 3 days of your purchase if you are dissatisfied with our services.
• Conditions: Refunds will be calculated based on the subscription events and the actual usage, adjusted for any applicable fees.

Refund Process

To request a refund, please contact us at [email protected] with your purchase details. We aim to respond to all refund requests within 3 business days.

Limitations

• Non-Refundable Fees: Certain fees may be non-refundable, and conditions that invalidate the refund policy will be clearly stated at the time of purchase.
• Data Privacy: We do not share your personal data with third parties. To protect your privacy, we retain only the necessary account data and do not offer permanent storage.

Account Usage Rights

You retain the right to use your account as per the terms of service. All interpretations of this policy are at the discretion of sweets.chat.

Legal Jurisdiction

In the event of a dispute, the laws and courts of the jurisdiction where sweets.chat operates will apply.

Dispute Resolution

In the event of a dispute arising from or relating to this Refund Policy or your use of our services, the following procedures will apply:

• Negotiation: Initially, both parties agree to attempt to resolve the dispute informally by contacting each other directly.
• Mediation: If the dispute cannot be resolved through negotiation, the parties agree to participate in mediation, with a mutually agreed-upon mediator, before pursuing any other legal remedies.
• Governing Law and Jurisdiction: Any unresolved disputes will be governed by the laws of the jurisdiction in which sweets.chat operates, and the courts of that jurisdiction will have exclusive jurisdiction over any such disputes.

By using our services, you agree to these dispute resolution procedures.

Contact Us

If you have any questions about this Refund Policy, please contact us:

• Email: [email protected]
• Website: https://sweets.chat/contact

Thank you for choosing sweets.chat!